rf89 Privacy Policy
rf89 Casino fully protects the personal data of its players. This policy explains clearly how your data is stored and kept safe.
Table of Contents
1. Introduction
rf89 Casino is a platform that takes the privacy of Myanmar players seriously. This Privacy Policy ("Policy") explains what personal data is collected, how it is used, and how it is protected when you use the website https://rf89.win and its related services ("Services").
This Policy applies to everyone who uses rf89's Services — whether opening an account, browsing, or making payments. By continuing to use this website, you are considered to have accepted the terms of this Policy. If you do not agree, you must stop using the Services and may notify us through our contact channels.
rf89 has carefully drafted this Policy to maintain players' trust and commits to following it responsibly.
2. Types of Data Collected
rf89 collects the following types of data from players in order to deliver its Services smoothly—
a) Personally Identifiable Data
This includes the name, date of birth, contact details (phone number, email), and any other data requested for account verification that you provide when opening an account.
b) Financial Data
Records of requests related to KBZPay, Wave Money, AYA Pay, and bank transfers required to process deposits and withdrawals are kept. Payment card numbers are not stored directly on rf89's servers — they are handled only by third-party payment service providers.
c) Technical Data
This includes the IP address used to access the website, browser type, device model, region (timezone), and server log data. This data is used for security checks and service improvement.
d) Gaming History Data
Game reports (bet records, winnings, bonus usage) and gameplay pattern data are stored to support responsible gaming tools and to operate the Services.
e) Communication Data
Messages, inquiries, and complaints sent to us via live chat, email, or any other contact channel are recorded.
3. Purpose of Data Collection
rf89 uses players' data only for the following purposes—
- To create, manage, and verify accounts
- To process deposit and withdrawal services smoothly
- To deliver bonuses, promotions, and VIP rewards
- To carry out security checks and fraud prevention
- To support responsible gaming tools and maintain gaming limits
- To communicate with players and resolve service issues
- To analyse data for service quality improvement
- To ensure compliance with applicable laws and regulations
rf89 may retain players' data after they stop using the Services for the period required by law. Once that period expires, the data will be deleted securely.
4. Data Sharing Policy
rf89 does not sell, rent, or trade players' personal information to third parties under any circumstances. However, relevant data may be shared only in the following cases—
a) Service Partners
Financial service agents such as KBZPay, Wave Money, and AYA Pay that process payments will receive only the data necessary to perform their services, and only under an agreement that they comply with their own privacy policies.
b) Legal Requirements
Relevant data may be shared only when disclosure is strictly necessary in response to a lawful authority order, court decision, or legal proceeding.
c) Security Purposes
Only the data strictly necessary for fraud prevention, financial crime investigation, and cybersecurity matters will be shared with the relevant parties.
5. Cookies and Tracking Technologies
rf89's website uses cookies and similar technologies (local storage, session storage, etc.) for the following purposes—
a) Strictly Necessary Cookies
These cookies are essential for the website's basic functions — account login, language selection, and secure sessions — to work. Blocking them may cause services to malfunction.
b) Performance Cookies
Data on how players use the website (which pages they visit, how long they stay) is collected for performance analysis. These cookies do not reveal personally identifiable data.
c) Controlling Cookies
You can manage cookies through your browser settings — deleting, blocking, or preventing them from being saved. Note that blocking essential cookies may cause services to break.
6. Player Rights
All players with an account at rf89 have the following rights regarding their personal data—
You can request to see how rf89 stores your personal data. We will share everything we hold about you, including financial records.
If there are errors in your personal data, you can request a correction. We will assist you in making that update.
Once services have ended and the legally required retention period has passed, you can request deletion of your data. We will notify you in advance if any data must be retained due to legal or financial requirements.
If you have a concern, you can request that we restrict how we process your data. We will explain the outcome and the period involved.
You can request a copy of the data you have provided (account data, payment history) in a readable format.
If we send you promotional messages, you can opt out via live chat or email. Essential service-related communications will not be stopped.
Send rights requests by email to [email protected] or contact us via 24/7 live chat. We will act on your request as soon as it is received.
7. Data Security Measures
SSL Encrypted Connection
All communications between rf89's website and players are protected with SSL (TLS) encryption, so third parties cannot intercept or read them.
Database Protection
The servers storing player data are protected with firewall security and encrypted storage. Access is restricted to authorized staff only.
Account Access Control
Account access is managed using OTP verification, session monitoring, and automatic blocking of suspicious login attempts.
Regular Security Audits
rf89's IT security team regularly audits and updates the security of the entire platform. If a data breach occurs, players will be notified promptly.
Staff Access Restrictions
Only staff who require access to player personal data as part of their job responsibilities are permitted to view it, and they are bound by confidentiality and ethical commitments.
Data Backup and Availability
Regular backups are performed to prevent data loss, and disaster recovery plans are in place to keep services running in the event of a major incident.
8. Third-Party Services
rf89's website works with third-party service providers for payment processing, game provision, and server services. Some player data may be shared with them only to the extent necessary to deliver those services.
All third-party service providers are contractually committed to meeting rf89's data protection standards. They have their own privacy policies, which players can read on their respective websites.
rf89's website may contain links to third-party websites. Please note that rf89 is not responsible for how those websites handle your data.
9. Child Protection
rf89 services are intended for users aged 21 and above only, and no person under that age is permitted to access our services. rf89 does not intentionally collect data from any child.
If we become aware that data from a person under 21 is stored on our servers, that data will be deleted immediately and the player's account will also be closed. If you know of such a case, please notify us at [email protected].
10. Policy Changes
rf89 may update and reissue this privacy policy from time to time due to business operations, legal requirements, or technical improvements.
If significant changes are made to the policy, players will be notified on the website. Continued use of the website after changes take effect will be considered as acceptance of those changes.
The date this policy was last updated is shown at the top of the page under "Last Updated."
11. Contact Us
If you have questions about this privacy policy, wish to exercise your data rights, or have any concerns, you can reach rf89 through the following contact channels—
- Email: [email protected]
- Live Chat: 24/7 Myanmar-language support
For privacy and data handling enquiries, start with live chat for initial contact and send an email for more complex requests. rf89 is committed to handling players' data enquiries with care.